D & A Limited Partnership

Privacy Policy


At D & A Limited Partnreship (“D&A”), your privacy is very important to us and we are dedicated to providing you with superior service while protecting your privacy and safeguarding your Personal Information.  Below is our Privacy Policy which explains our privacy practices.  This Privacy Policy may change from time to time, so please check back periodically.   The terms "we", "us", and "our" refer to D&A.  

  1. The Types of Information We Collect from You
    In providing our services to you, we collect and store both Personal Information and Non-Personal Information.  
    “Personal Information” refers to information that can be used to identify an individual and includes the names of individuals, their addresses, telephone numbers, and email addresses provided by you.   Personal information is collected from you when you provide your information both online and offline, or when you contact us by telephone, email, SMS text messages and instant messaging services.   
    “Non-Personal Information” is information of an anonymous nature, such as an Internet Protocol Address (“IP Address”), the domain used to access our website and services, the type and version of browser or operating system used, the date and time used to access this site, http headers and where applicable, the referring website. 
     
  2. How We Use the Information We Collect from You
    Personal Information

    You can decline to provide us with Personal Information.  However, our collection of your Personal Information is essential to our ability to offer our services.  The Personal Information we collect about you will come directly from you or by our subsidiaries or other third parties such as agents retained by you.  You may also withdraw your consent at any time by contacting us at the contact information indicated in paragraph 9 below.
    Personal Information is used for the following purposes:
    a.    responding to your inquiries;
    b.    providing information, products and services requested by you;
    c.    processing and confirming your appointments;
    d.    customer communication, service, and administration;
    e.    measuring interest in our residences and website; 
    f.    notifying you about special offers, products, services or events that may be of interest to you; 
    g.    conducting, processing and completing transactions with you;
    h.    obtaining information from you, including through surveys; 
    i.    resolving disputes or identifying problems; 
    j.    preventing potentially prohibited or illegal activities; 
    k.    enforcing our Terms of Use; 
    l.    complying with our legal obligations; and 
    m.    as otherwise described to you at the point of collection.


    Information Provided to Us About Other Individuals.  
    When you make an inquiry or an appointment on behalf of someone else, we will require Personal Information about that person.  It is your responsibility to obtain the consent of other individuals to this Privacy Policy before you provide us with their Personal Information.

    How we use Non-Personal Information
    We automatically collect session information about your computer or mobile device when you visit this website.   We may also collect information about your online activity, such as the webpages viewed. We use this automatic information to assess the effectiveness of website content and traffic, to perform analyses of the collective characteristics and behaviours of individuals, and to measure demographics and interests.  This allows us to improve the quality of visits to websites. 
     
  3. Retention and Safeguarding of Personal Information
    At such time as Personal Information is no longer required for the purposes stated in this Privacy Policy, or other statutory requirements, such Personal Information will be made anonymous or destroyed.
    We maintain physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you, designed to meet or exceed industry standards.
    Please be aware that we employ methods to protect Personal Information transmitted over the internet; however, your use of the internet and electronic mail is subject to possible interception or loss, and is also subject to possible alteration.  
    If we become aware of a breach of our security safeguards that compromises the privacy of the Personal Information retained by us, and such breach poses a real risk of significant harm, the following action shall be taken:
     
  4. Who Personal Information is Disclosed to

    Personal Information collected by us may be disclosed to:

    Third Party that provide services on our behalf including technical support, business analytics, marketing, brokerage services, sale of residences, distribution of services and fraud prevention.  Third Party Vendors may also be permitted to collect information on our behalf where necessary to operate some of the features of our website, to allow the delivery of online advertising based on your interests, or to contact potential purchasers of residences.  Third Party Vendors are only permitted to access and collect information which is needed to deliver their services and are not authorized to use or distribute the information for any other purpose.  

    Business Partners with whom we may jointly offer services, or whose products or services
    may be offered by us. If you choose to access the services of our Business Partners, we may share information about you with those partners. Please note that our Business Partners have different privacy policies that are not covered by this Privacy Policy.  Therefore, we encourage you to review the privacy policies of our Business Partners before you respond to any joint offer.  

    Referring Websites where you were referred to this website from another site.  In such cases, we may share limited information about you with that referring website. We encourage you to review the privacy policies of any website that referred you to us.
    Subsidiaries and Related Corporate Entities We may share your Personal Information with our subsidiaries and related corporate entities in order to offer you information about products and services that may interest you.  Our subsidiaries and corporate entities have privacy practices that are similar to the practices listed in this Privacy Policy.  

    Government and Law Enforcement Agencies
    Your Personal Information may be provided to government and law enforcement agencies, if we are required to so under the applicable laws of any jurisdiction.  

    Other
    Your Personal Information may also be shared:

    a.    in response to subpoenas, court orders, or other legal processes to: establish or exercise our legal rights, defend against legal claims, or as otherwise required by the applicable law of any jurisdiction. In such cases we reserve the right to raise or waive any legal objection or right available to us;

    b.    when we believe it is appropriate to invest¬¬igate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements; or

    c.    as permitted by applicable law in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

  5. How Non-Personal Information May be Shared
    Non-Personal Information may be shared with third parties such as real estate professionals, sales support, sales teams, advertisers and investors.   Such Non-Personal Information does not contain Personal Information about you and may be used to develop content and services that may be of interest to you.
     
  6. Data Storage
    Please note that Personal Information shall be transferred to, stored in, and processed in Canada.  
     
  7. External Links
    Please note that external websites which are linked to this website are not subject to this Privacy Policy.   Therefore, please be sure to review the privacy policies of such external websites.
     
  8. Cookies 
    Cookies are small files which can be stored on the computer of a user where permitted by the user’s Web browser. Cookies are created to hold certain data about a user and website.  

    This website uses cookies for the following purposes:
        -  To help us recognize previous visitors and to save and remember any user preferences that may have been set while your browser was visiting our site; 
        -  To help us customize the content and advertisements provided to you on this website and on other sites across the Internet; and
        -  To help measure website features, offerings, and advertisements.
    Where users visit external websites linked to this website, a variety of cookies may be used during such visits.  D&A is not responsible for any cookies used by external websites.
    For more information about cookies, cookie management and blocking or deleting cookies, please visit Web Tracking with Cookies.
     
  9. How You Can Access the Personal Information Collected from You 

    You may

    1)    access and update your contact information;
    2)    withdraw your consent to collect Personal Information; or
    3)    direct a complaint concerning compliance with this Privacy Policy

     by contacting us in writing at:

                Email: privacy@theisabella.ca

    The original English version of this Privacy Policy may have been translated into other languages.  The translated version is a courtesy translation only and no rights are derived from such translation.  If there is a discrepancy or inconsistency between the English language version of this Privacy Policy and a version of this Privacy Policy translated into another language, the English language version of this Privacy Policy shall apply, prevail and be conclusive.